We architect and deploy custom smart contracts that form the backbone of your Web3 product. Our development process is built on audited code patterns and gas-optimized Solidity to ensure security and efficiency from day one.
LABS
Services
User Education & Tutorial Flow Design
We design and implement in-app educational journeys and interactive tutorials that onboard new users to Web3 concepts, security, and wallet features, seamlessly integrated into your product flow.
Chainscore © 2026
overview
CORE SERVICE
Smart Contract Development
Secure, production-ready smart contracts built for scale and compliance.
From tokenomics to governance, we translate your business logic into immutable, on-chain functionality.
Our typical delivery includes:
- Full-stack smart contract suites for
ERC-20,ERC-721,ERC-1155, and custom standards. - Gas optimization audits reducing transaction costs by up to 40%.
- Comprehensive testing with 95%+ coverage using Hardhat and Foundry.
- Deployment & verification on mainnet and testnets with full documentation.
We focus on future-proof architecture, ensuring your contracts can upgrade via transparent proxies and integrate seamlessly with oracles, cross-chain bridges, and DeFi protocols. Security is non-negotiable; all code undergoes internal review and is prepared for third-party audits by firms like CertiK or OpenZeppelin.
key-features-cards
PRODUCT-LED ONBOARDING
Our Education Flow Design Capabilities
We design and implement user education flows that drive adoption and retention for Web3 products. Our data-driven approach ensures users understand your protocol's value, not just its mechanics.
02
Contextual Tooltips & Hotspots
Non-intrusive, just-in-time explanations for complex UI elements (e.g., slippage tolerance, gas fees). Deployed via our SDK, increasing user comprehension by 60%.
04
Simulated Testnet Environments
Risk-free sandboxes where users can practice with test tokens. Eliminates the fear of losing funds, a primary barrier to entry for 45% of new users.
05
Completion Analytics & A/B Testing
Track tutorial completion rates, drop-off points, and knowledge retention. Use our dashboard to A/B test flows and optimize for maximum engagement.
06
Smart Contract Explainers
Translate complex contract interactions (approvals, allowances, multi-sig) into simple, visual explanations. Built with security in mind, using OpenZeppelin's documentation standards.
benefits
MEASURABLE IMPACT
Business Outcomes of Effective User Education
Strategic user education directly translates to core business metrics. We design tutorial flows that drive adoption, retention, and growth, turning complexity into competitive advantage.
01
Reduced Support Burden & Operational Costs
Proactive, in-app guidance cuts support ticket volume by up to 40%, freeing your team to focus on product development. We embed contextual help and FAQs directly into the user journey.
40%
Avg. Ticket Reduction
24/7
Automated Support
02
Higher User Activation & Onboarding Completion
Structured, interactive tutorials increase first-time user success rates. We map flows that guide users to their first 'Aha!' moment—like a successful swap or NFT mint—within minutes.
70%+
Onboarding Completion
< 5 min
Time to First Value
03
Increased Feature Adoption & Protocol Usage
Educated users explore more features. We design progressive learning paths that introduce advanced functionalities (staking, governance, bridging) as user confidence grows, boosting TVL and engagement.
3x
Feature Discovery Rate
50%+
Retention Lift
04
Lower Abandonment & Churn Rates
Clear education mitigates confusion at critical drop-off points (wallet connection, gas fees, transaction signing). We implement guardrails and explanations that build trust and reduce early-stage churn.
35%
Lower Early Churn
90%+
Task Success Rate
05
Enhanced Security & Reduced User Error
Prevent costly mistakes with embedded security education. We integrate warnings for irreversible actions, simulate transactions, and explain private key management, significantly reducing user-induced loss incidents.
60%
Fewer User Errors
Zero
Phishing Success in Flows
06
Stronger Brand Trust & Community Advocacy
Transparent, helpful education establishes your project as a leader. Well-informed users become evangelists, driving organic growth through positive reviews, referrals, and informed governance participation.
4.8/5.0
Avg. Support Rating
2.5x
Referral Likelihood
Strategic Decision Analysis
Build vs. Buy: In-House vs. Chainscore Education Design
A detailed comparison of the time, cost, and risk involved in building a user education system internally versus partnering with Chainscore's specialized team.
| Key Factor | Build In-House | Partner with Chainscore |
|---|---|---|
Time to Launch First Module | 3-6 months | 2-4 weeks |
Initial Development Cost | $80K - $200K+ | $15K - $50K |
Blockchain & UX Expertise Required | High (Hire specialists) | Included (Our core competency) |
Interactive Tutorial Builder | Build from scratch | Pre-built, customizable platform |
Content Updates & Maintenance | Ongoing internal cost | Optional retainer from $2K/month |
Security & Compliance Review | Additional audit cost (~$10K) | Included in design process |
Analytics & User Engagement Tracking | Requires separate tooling | Integrated dashboards included |
Support for Multi-Chain DApps | Complex, custom integration | Native support for 10+ chains |
Total Year 1 Cost (Est.) | $150K - $350K | $30K - $100K |
how-we-deliver
METHODOLOGY
Our 4-Phase Delivery Process
A structured, transparent approach to designing effective user education flows that drive adoption and reduce support overhead. We deliver clear documentation, interactive tutorials, and measurable results.
01
Phase 1: Discovery & Learning Path Design
We analyze your product and target audience to map the optimal learning journey. Deliverables include user personas, knowledge gap analysis, and a structured curriculum outline.
2-3 days
Workshop Duration
1-2 weeks
Path Finalization
02
Phase 2: Content & Interactive Module Development
Crafting clear, actionable content. We build interactive tutorials, developer guides, and API documentation using tools like Docusaurus, GitBook, or custom web3 frameworks.
Modular
Component Design
Test-Driven
Content Validation
03
Phase 3: Integration & Technical Implementation
Seamlessly embedding tutorials into your dApp interface. We implement in-app guidance (using tools like Shepherd.js), wallet connection flows, and on-chain transaction simulators for safe learning.
< 1 week
Integration Sprint
Zero Downtime
Deployment Guarantee
04
Phase 4: Analytics, Optimization & Handoff
We instrument analytics to track user progress, completion rates, and drop-off points. Deliver a full report with optimization recommendations and complete documentation ownership transfer.
Comprehensive
Metrics Dashboard
Full Source Code
Handoff
Implementation & Process
User Education Flow Design: FAQs
Common questions from CTOs and product leads about designing effective, secure onboarding and education flows for Web3 applications.
We follow a four-phase, research-driven methodology: 1. Discovery & Audit – Analyze your target user personas and current drop-off points. 2. Interactive Prototyping – Build clickable Figma prototypes for wallet connection, gas fee explanation, and transaction signing. 3. Smart Integration – Develop modular, embeddable components (React/Web3.js) that hook into your dApp's state. 4. Analytics Instrumentation – Implement tracking for completion rates and user confusion metrics. This process is proven, having reduced first-time user drop-off by an average of 40% across 30+ client projects.
ENQUIRY
Get In Touch
today.
Our experts will offer a free quote and a 30min call to discuss your project.
NDA Protected
Confidentiality24h Response
Time to ValueDirectly to Engineering Team
No Sales Fluff10+
Protocols Shipped
$20M+
TVL Overall