We architect and build production-grade blockchain systems tailored to your business logic. Our team delivers complete solutions, from core protocol design to user-facing applications, ensuring end-to-end ownership and technical sovereignty for your project.
LABS
Services
Social Recovery Wallet UX Research
Expert user research and flow design to build intuitive, secure social recovery wallets. We reduce setup friction, clarify emergency procedures, and minimize social engineering risks to drive user adoption.
Chainscore © 2026
overview
BUILD
Custom Blockchain Development
Full-stack blockchain solutions from smart contracts to custom L1/L2 networks.
- Smart Contract Development: Secure, gas-optimized contracts in
Solidity,Rust, orMove, followingOpenZeppelinstandards and comprehensive audit processes. - Layer 1 & 2 Networks: Custom
EVM-compatible chains,Cosmos SDKapp-chains, andOP Stack/Arbitrum Orbitrollups with sub-2-second finality. - Full-Stack dApps: Integrated frontends, indexers, and wallets with 99.9% infrastructure uptime SLAs.
- Protocol Upgrades & Forks: Strategic hard forks, governance implementations, and seamless migration paths.
We translate complex requirements into deployed, audited networks in as little as 8 weeks, reducing your time-to-market and technical risk.
key-features-cards
USER-CENTERED METHODOLOGY
Our Social Recovery UX Research & Design Capabilities
We apply a rigorous, data-driven UX process to transform the complex security of social recovery into intuitive, trustworthy user experiences that drive adoption and reduce support costs.
01
User Journey Mapping & Friction Analysis
We map the complete account recovery lifecycle—from onboarding to emergency access—to identify and eliminate critical points of failure and user anxiety before development begins.
> 80%
Reduction in Support Tickets
2-4 weeks
Research Sprint
02
Guardian Onboarding & Management UX
Designing clear, secure flows for adding, removing, and verifying guardians. We focus on minimizing setup abandonment and ensuring guardians understand their role without technical jargon.
< 5 min
Target Setup Time
95%+
Clarity Score
03
Recovery Flow Prototyping & Testing
Interactive prototypes of emergency recovery scenarios, tested with real users to validate comprehension, trust, and success rates under stress, ensuring the process is fail-safe.
99%+
Tested Success Rate
A/B Tested
Multiple Flows
04
Security & Trust Communication Design
Crafting UI copy, tooltips, and educational nudges that transparently explain security trade-offs (e.g., timelocks, guardian thresholds) to build user confidence without causing alarm.
ISO 27001
Design Principles
0 Critical
Misunderstanding Flags
05
Cross-Platform Design Systems
Delivery of consistent, component-based design libraries (Figma) for web and mobile that ensure a seamless social recovery experience across all user touchpoints.
1 Design System
Unified Source
React Native / Web
Component Ready
06
Usability Benchmarking & Metrics
Establishing key performance indicators (KPIs) like Time-to-Recover, Setup Completion Rate, and User Confidence Score to measure and iteratively improve the UX post-launch.
10+ KPIs
Tracked
Bi-Weekly
Iteration Cycles
benefits
PROVEN RESULTS
Business Outcomes of Expert Social Recovery UX
Our user-centric research and design process translates into measurable business advantages for your wallet product. We focus on outcomes that drive adoption, security, and user retention.
01
Dramatically Reduced Support Burden
Intuitive, self-service recovery flows cut support tickets for lost keys by over 70%, freeing your team to focus on product development instead of account recovery.
> 70%
Reduction in Support Tickets
24/7
Self-Service Resolution
02
Increased User Onboarding & Retention
A recovery process users understand and trust reduces sign-up friction and churn. We deliver UX that makes security approachable, not intimidating.
40%+
Higher Completion Rate
2x
User Retention at 90 Days
03
Enhanced Security Posture
Move beyond seed phrase vulnerabilities. Our designs implement social recovery with clear consent flows and guardian management, reducing single points of failure.
Zero
Phishing Vulnerabilities in Flow
Multi-Sig
Guardian Security Model
04
Faster Time-to-Market with Confidence
Leverage our battle-tested UX patterns and research insights for ERC-4337 & native social recovery. Deploy a polished, user-validated feature in weeks, not months.
< 6 weeks
From Research to MVP
ERC-4337
Compatible Designs
05
Clear Compliance & Audit Trail
Every recovery action is designed with verifiable consent and transparent logging, providing a clear audit trail for regulatory requirements and internal security reviews.
Immutable
Action Logging
GDPR/CCPA
Consent Framework
06
Competitive Differentiation
Turn wallet recovery from a hidden cost center into a marketable feature. A superior UX becomes a key differentiator in crowded wallet and dApp markets.
#1 Feature
In User Surveys
Market Leader
UX Benchmark
Strategic Decision Analysis
Build vs. Buy: Social Recovery UX Expertise
A detailed comparison of the time, cost, and risk involved in developing social recovery wallet UX in-house versus partnering with Chainscore Labs.
| Key Factor | Build In-House | Partner with Chainscore |
|---|---|---|
Time to Initial User Testing | 4-6 months | 2-4 weeks |
Security Audit & Penetration Testing | External vendor required ($15K-$50K) | Included in service package |
UX Research & User Flow Validation | Requires specialized hire or agency | Led by our Web3 UX specialists |
Ongoing Protocol & Standard Updates | Your team's responsibility | Managed and integrated by us |
Total First-Year Cost (Engineering + Research) | $250K - $600K+ | $80K - $200K |
Risk of User Error & Asset Loss | High (untested patterns) | Low (battle-tested flows) |
Access to Cross-Chain Best Practices | Limited to public resources | Direct from our multi-chain deployments |
Support & Incident Response | Internal team on-call | SLA-backed with 24/7 monitoring options |
how-we-deliver
METHODOLOGY
Our Research-Driven Design Process
We don't guess user needs—we validate them. Our structured, four-phase research process de-risks your social recovery wallet development by grounding every design decision in behavioral data and user feedback.
01
Discovery & Behavioral Analysis
We map the user journey and identify critical friction points through in-depth interviews and competitive analysis of existing wallet solutions. This phase establishes the foundational user personas and threat models specific to your target market.
50+
User Interviews
15+
Wallets Analyzed
02
Prototype & Usability Testing
We build interactive, low-fidelity prototypes of key recovery flows (e.g., guardian selection, emergency access) and conduct moderated usability tests. This validates core assumptions about user comprehension and interaction before a single line of code is written.
2-3
Iterative Rounds
90%+
Task Success Target
03
Security-First UX Validation
We conduct expert heuristic reviews and simulated attack scenarios with security researchers. This ensures recovery mechanisms are not only usable but also resilient to social engineering, phishing, and other common attack vectors.
OWASP
Compliance Framework
100%
Critical Issue Resolution
04
Implementation & Metrics Tracking
We translate validated designs into production-ready specs with detailed analytics instrumentation. We define and track key metrics like recovery success rate, time-to-recover, and guardian engagement to measure real-world performance post-launch.
< 60s
Target Recovery Time
Key Metrics
Pre-Defined Dashboard
Research Methodology & Process
Social Recovery UX Research: Key Questions
Our user-centered research process is designed to uncover critical insights that directly inform secure, intuitive wallet design. Below are answers to the most common questions from technical founders and product leaders.
We employ a mixed-methods approach tailored for Web3: 1) In-depth user interviews with crypto-native and novice users to map mental models and pain points. 2) Usability testing of prototype flows for guardian selection, recovery initiation, and approval. 3) Quantitative surveys to validate findings across a broader audience. 4) Heuristic evaluation against established security and usability principles. This triangulation ensures our recommendations are both user-validated and technically sound.
ENQUIRY
Get In Touch
today.
Our experts will offer a free quote and a 30min call to discuss your project.
NDA Protected
Confidentiality24h Response
Time to ValueDirectly to Engineering Team
No Sales Fluff10+
Protocols Shipped
$20M+
TVL Overall