Free 30-min Web3 Consultation
Book Consultation
Smart Contract Security Audits
View Audit Services
Custom DeFi Protocol Development
Explore DeFi
Full-Stack Web3 dApp Development
View App Services
Free 30-min Web3 Consultation
Book Consultation
Smart Contract Security Audits
View Audit Services
Custom DeFi Protocol Development
Explore DeFi
Full-Stack Web3 dApp Development
View App Services
Free 30-min Web3 Consultation
Book Consultation
Smart Contract Security Audits
View Audit Services
Custom DeFi Protocol Development
Explore DeFi
Full-Stack Web3 dApp Development
View App Services
Free 30-min Web3 Consultation
Book Consultation
Smart Contract Security Audits
View Audit Services
Custom DeFi Protocol Development
Explore DeFi
Full-Stack Web3 dApp Development
View App Services
LABS
Services

Browser Extension Wallet Usability Testing

Specialized usability testing and heuristic evaluation to eliminate friction in your browser extension wallet. We deliver actionable insights to improve pop-up interactions, website connectivity, and permission management.
Chainscore © 2026
overview
CORE SERVICE

Smart Contract Development

Secure, production-ready smart contracts built for scale and compliance.

We architect and deploy custom smart contracts on EVM and Solana that power your core business logic. Every contract undergoes rigorous security audits and is built with OpenZeppelin standards for maximum reliability.

  • Full Lifecycle Development: From specification and Solidity/Rust coding to deployment and on-chain verification.
  • Security-First: Formal verification, unit/integration testing, and third-party audit coordination.
  • Gas Optimization: Expert-level tuning to reduce transaction costs by up to 40% for end-users.
  • Upgradeable Architecture: Future-proof designs using proxies and modular patterns for seamless updates.
key-features-cards
METHODOLOGY

Our Specialized Wallet UX Testing Framework

We go beyond basic functionality checks. Our framework is engineered to identify and quantify the friction points that drive user abandonment, delivering actionable insights to optimize conversion and retention.

01

Heuristic Usability Evaluation

Our experts conduct systematic reviews against 50+ criteria for security, clarity, and efficiency, benchmarking against MetaMask, Phantom, and Rabby. We identify critical UX debt before user testing begins.

50+
Evaluation Criteria
< 48 hrs
Initial Report
02

Task-Based User Testing

We recruit and test with real Web3 users performing core flows: first-time setup, asset bridging, DEX swaps, and NFT minting. We measure success rate, time-on-task, and error frequency to pinpoint exact breakdowns.

90%+
Task Success Target
5 Key Flows
Standard Assessment
03

Security & Clarity Audit

We analyze transaction simulation, signature request clarity, and phishing resistance. Our reports detail where users are most likely to approve malicious transactions or misunderstand gas fees.

OWASP Top 10
Security Alignment
Zero False Positives
Finding Guarantee
04

Performance & Load Testing

We simulate high-gas environments and RPC latency to test wallet responsiveness. We measure pop-up delay, balance refresh times, and extension memory usage under stress to ensure reliability.

< 100ms
UI Response Target
10k+ TPS
Simulated Load
05

Competitive Benchmarking

We provide a feature-by-feature and UX comparison against your top 3 competitors. Understand where you excel and where you lag in onboarding speed, feature discoverability, and user trust signals.

3 Competitors
Detailed Analysis
15+ Metrics
Quantified Comparison
06

Prioritized Roadmap

We deliver a severity-prioritized action plan with specific UI/UX recommendations, estimated development effort, and projected impact on key metrics like activation rate and support tickets.

Impact vs Effort
Priority Matrix
2-Week Sprint Ready
Deliverables
benefits
MEASURABLE IMPACT

Business Outcomes of Superior Wallet UX

Our browser extension wallet usability testing delivers more than just bug reports. We provide a data-driven roadmap to user adoption, security, and revenue growth.

01

Increased User Onboarding & Retention

We identify and fix the 3-5 critical UX friction points that cause 70% of drop-offs during wallet setup and first transaction flows. This directly boosts your activation rate and user lifetime value.

40-60%
Higher Activation
3x
User Retention
02

Reduced Transaction Errors & Support Costs

Our testing isolates confusing transaction signing prompts and unclear fee structures that lead to failed transactions and support tickets. We deliver clear, actionable UI/UX fixes.

80%
Fewer Tx Errors
50%
Lower Support Load
03

Enhanced Security Posture & Trust

We test for security UX failures—like misleading approval screens or poor phishing indicators—that put users at risk. Our findings harden your wallet against social engineering attacks.

OWASP
Compliance Focus
Zero-Trust
UX Model
04

Faster Feature Adoption & Network Growth

Validate new features (staking, bridging, NFT minting) with real user testing before launch. Ensure complex DeFi interactions are intuitive, driving higher engagement and protocol TVL.

2x
Faster Adoption
User-Led
Roadmap Input
Make an informed choice for your wallet's security and user experience.

DIY Testing vs. Chainscore Expert Evaluation

Building a secure and intuitive browser extension wallet requires deep expertise. This comparison shows the tangible differences between managing testing internally versus partnering with our specialized team.

Evaluation FactorDIY In-House TestingChainscore Expert Evaluation

Time to Comprehensive Coverage

3-6 months

2-4 weeks

Security & Penetration Testing

Manual, ad-hoc checks

Automated + manual exploit simulation

Cross-Browser/OS Compatibility Matrix

Partial, resource-intensive

Full coverage (Chrome, Firefox, Brave, Edge)

User Flow & UX Heuristic Analysis

Limited to team bias

Structured analysis by Web3 UX specialists

Phishing & Social Engineering Resilience

Often overlooked

Included in security audit scope

Gas Estimation & Fee UX Accuracy

Basic simulation

Real-network testing across volatility

Detailed Vulnerability Report

Spreadsheet notes

Prioritized PDF report with CVSS scores

Remediation Guidance & Support

Self-researched

Direct consultation with engineers

Total Resource Cost (Engineering Hours)

400-800 hours

Fixed project fee

Risk of Critical Post-Launch Bug

High

Extremely Low (audited & validated)

how-we-deliver
METHODICAL & DATA-DRIVEN

Our 4-Phase Usability Testing Process

We deconstruct wallet usability into actionable phases, delivering clear insights to reduce user drop-off and increase transaction completion rates.

01

Phase 1: Heuristic & Expert Review

Our certified UX auditors evaluate your extension against 50+ blockchain-specific heuristics for security, onboarding, and transaction flows. We identify critical friction points before user testing begins.

50+
Wallet-Specific Heuristics
< 3 days
Initial Report
02

Phase 2: Targeted Task Analysis

We test real users on core flows: seed phrase backup, token swaps, cross-chain bridging, and NFT interactions. We measure success rates, time-on-task, and error frequency.

5-8
Core User Journeys
85%+
Target Success Rate
03

Phase 3: Security & Clarity Audit

We analyze transaction previews, signature requests, and fee explanations. Our goal: eliminate user-induced errors and ensure security warnings are understood, not just seen.

100%
TX Preview Coverage
0
Opaque Error Messages
04

Phase 4: Prioritized Roadmap & Handoff

Receive a severity-prioritized report with video clips, specific code/UI references, and A/B test recommendations. We provide a clear development roadmap to implement fixes.

P0-P3
Severity Prioritization
2 weeks
To Implement Top Fixes
Technical Due Diligence

Wallet Usability Testing: Common Questions

Get clear answers on our methodology, timeline, and deliverables for browser extension wallet testing.

We employ a hybrid methodology combining heuristic evaluation against 25+ established UX principles for Web3 and task-based user testing with real participants. Our process includes: 1) Expert Review of onboarding, transaction flows, and security prompts. 2) Usability Testing with 8-12 target users performing core tasks (e.g., connecting to a DApp, swapping tokens, reviewing gas fees). 3) Security-First Analysis of private key handling, phishing resistance, and consent clarity. We deliver a prioritized report with severity scores, annotated screenshots, and actionable recommendations.

ENQUIRY

Get In Touch
today.

Our experts will offer a free quote and a 30min call to discuss your project.

NDA Protected
24h Response
Directly to Engineering Team
10+
Protocols Shipped
$20M+
TVL Overall
NDA Protected Directly to Engineering Team