We architect and deploy custom blockchain solutions from the ground up. Our full-cycle development delivers production-ready networks with sub-3-second block times and enterprise-grade security.
LABS
Services
Multi-Chain Gateway Maintenance & Support
Proactive monitoring, upgrade management, and expert technical support for your live stablecoin payment infrastructure across multiple blockchains. We ensure reliability, security, and seamless operation.
Chainscore © 2026
overview
FULL-STACK ENGINEERING
Custom Blockchain Development
Build scalable, secure blockchain networks and applications tailored to your business logic.
- Layer 1 & 2 Development: Build bespoke
EVM-compatible chains,zk-rollups, orCosmos SDKapp-chains. - Smart Contract Suite: Full
Solidity/Rustdevelopment with formal verification and audit-ready code. - Node Infrastructure: Managed validator sets, RPC endpoints, and block explorers with 99.9% uptime SLA.
Go from concept to mainnet in 8-12 weeks. We handle the protocol complexity so you can focus on product-market fit.
key-features-cards
PRODUCTION-READY INFRASTRUCTURE
Comprehensive Support for Production Gateways
Go live with confidence. Our maintenance and support plans ensure your multi-chain gateway operates with enterprise-grade reliability, security, and performance from day one.
01
24/7 Proactive Monitoring & Alerting
Real-time monitoring of node health, transaction success rates, and latency across all supported chains (Ethereum, Polygon, Arbitrum, etc.). We alert your team to anomalies before they impact users.
99.9%
Uptime SLA
< 5 min
Mean Time to Detect
02
Automated Node Failover & Load Balancing
Intelligent routing and automatic failover between RPC providers and self-hosted nodes. Ensures zero-downtime during provider outages or chain congestion.
100%
Redundancy
0
Single Point of Failure
03
Security Patching & Chain Upgrades
We manage all critical updates, including node client patches, hard fork deployments, and security vulnerability mitigations. Your infrastructure stays current and secure.
< 24 hrs
Patch Deployment
Zero-touch
Upgrade Management
04
Performance Optimization & Scaling
Continuous tuning of RPC configurations, cache layers, and request batching. We scale node capacity proactively based on your transaction volume and user growth.
< 200 ms
P95 Latency
10k+
RPS Capacity
05
Dedicated Technical Account Management
A senior engineer from our team acts as your single point of contact for incident response, performance reviews, and strategic planning for new chain integrations.
15 min
SLA for P1 Response
Weekly
Health Reports
benefits
GUARANTEED RESULTS
Business Outcomes: Stability, Security, and Scale
Our maintenance and support service is engineered to deliver measurable outcomes for your production gateway. We focus on the metrics that matter to your business: uptime, risk reduction, and seamless growth.
01
Maximum Uptime & Reliability
Proactive 24/7 monitoring and automated failover systems ensure your multi-chain gateway is always operational. We guarantee performance with a 99.9% uptime SLA, backed by real-time alerts and rapid incident response protocols.
99.9%
Uptime SLA
< 5 min
Mean Time to Acknowledge
02
Enterprise-Grade Security Posture
Continuous security monitoring, regular dependency updates, and adherence to OWASP Top 10 for Web3. We manage vulnerability patches and conduct periodic security reviews to protect against emerging threats, keeping your assets and user data secure.
24/7
Threat Monitoring
SLA-Backed
Patch Deployment
03
Seamless Multi-Chain Scalability
Effortlessly integrate new blockchain networks (EVM, non-EVM, L2s) without service disruption. Our structured upgrade process and compatibility testing ensure your gateway scales with your product roadmap and user demand.
< 2 weeks
New Chain Integration
Zero-Downtime
Upgrade Policy
04
Predictable Performance & Cost
Eliminate infrastructure surprises with fixed-fee support plans. We optimize RPC usage, manage node configurations, and provide detailed performance analytics to control costs and maintain sub-second response times under load.
Fixed Monthly
Cost Model
< 1 sec
P95 Response Time
Maintenance & Support
Structured Support Plans for Every Stage
Compare our tiered support packages designed to scale with your gateway's complexity and user base.
| Feature / SLA | Starter | Professional | Enterprise |
|---|---|---|---|
Gateway Health Monitoring | |||
Automated Chain Sync Alerts | |||
Standard Incident Response | 48h | 24h | 4h |
Priority Incident Response | 8h | 1h | |
Dedicated Support Engineer | |||
Proactive Performance Reviews | Quarterly | Monthly | Bi-weekly |
Multi-Chain RPC Failover Support | |||
Custom Integration Updates | 2 per quarter | Unlimited | |
Security Patch Deployment SLA | 7 days | 72h | 24h |
Monthly Reporting | Basic | Advanced | Executive + Custom |
Annual Contract Value | $12K | $48K | Custom Quote |
how-we-deliver
BEYOND REACTIVE FIXES
Our Proactive Support Methodology
We don't wait for problems to occur. Our structured, data-driven approach ensures your multi-chain gateway operates at peak performance, security, and reliability, minimizing downtime and maximizing developer velocity.
01
24/7 Health Monitoring & Alerting
Real-time monitoring of node health, RPC latency, transaction success rates, and gas price anomalies across all supported chains. Automated alerts trigger before issues impact your users.
99.9%
Uptime SLA
< 2 min
Alert Response
02
Predictive Node Maintenance
Automated analysis of node performance trends and chain upgrades. We schedule and execute maintenance, upgrades, and scaling actions during off-peak hours to prevent service degradation.
0
Unplanned Downtime
100%
Upgrade Success
04
Performance Optimization & Reporting
Weekly performance reports with actionable insights on latency, error rates, and cost efficiency. We proactively tune node configurations and suggest architectural improvements.
40%
Avg. Latency Reduction
Weekly
Detailed Reports
05
Dedicated Technical Account Management
A senior engineer acts as your single point of contact, understanding your stack and usage patterns to provide tailored recommendations and expedited support escalation.
15-min
Escalation SLA
Expert
Lead Engineer
06
Disaster Recovery & Failover Automation
Geographically distributed node infrastructure with automated failover. If a primary node or region fails, traffic is instantly rerouted to healthy backups, ensuring continuity.
< 30 sec
Failover Time
Multi-region
Redundancy
Technical Support & Maintenance
Multi-Chain Gateway Support: Common Questions
Answers to the most frequent questions from CTOs and technical leads about our managed gateway support services.
Our standard Service Level Agreement includes 24/7 monitoring, incident response within 4 hours, and guaranteed 99.9% uptime. It covers gateway health, RPC node failover, transaction finality monitoring, and API endpoint stability. All plans include regular performance reports and security patch deployment.
ENQUIRY
Get In Touch
today.
Our experts will offer a free quote and a 30min call to discuss your project.
NDA Protected
Confidentiality24h Response
Time to ValueDirectly to Engineering Team
No Sales Fluff10+
Protocols Shipped
$20M+
TVL Overall