Global user targeting is a marketing myth. Protocols build for a theoretical user with a bank account, credit card, and KYC compliance. The actual global majority operates in the informal economy, using cash and community-based trust systems.
Why Your 'Global' Crypto Strategy is Useless Without Informal Sector On-Ramps
Protocols targeting global adoption are architecting for a user that doesn't exist. This analysis deconstructs the three non-negotiable pillars—mobile-only UX, cash integration, and hyperlocal stablecoins—required to serve the world's dominant economic force: the informal sector.
Introduction: The Global User is a Fiction
Protocols targeting a 'global user base' ignore the reality that 2.8 billion people lack the formal financial identity required by existing on-ramps.
Informal sector liquidity is the real TAM. The $10T+ informal economy is crypto's largest untapped market. Protocols like Celo and Fonbnk target this directly with off-ramps to mobile airtime and agent networks, bypassing traditional finance.
KYC is the primary censorship vector. Centralized exchanges like Coinbase and Binance enforce geographic and identity restrictions that exclude billions. True permissionless access requires off-ramps to local cash networks, not more fiat gateways.
Evidence: In Nigeria, peer-to-peer (P2P) trading volume on Binance and Paxful consistently rivals centralized order book volume, proving demand for non-custodial, identity-light fiat entry points.
Thesis: Three Pillars of Informal Sector Relevance
Blockchain's global reach is a fiction without infrastructure designed for the 2 billion unbanked and underbanked users who operate outside formal finance.
Informal Sector Liquidity Is Non-Native. Protocols targeting 'global users' fail because they assume access to fiat on-ramps like Coinbase or bank transfers. The informal economy transacts in cash, mobile minutes, and local payment apps, creating a liquidity chasm that Layer 1s and Layer 2s cannot bridge.
On-Ramps Define The Addressable Market. A chain's user base is not its theoretical TPS, but the population that can practically acquire its native asset. Without cash-to-crypto gateways like Fonbnk or local P2P networks, a chain's 'global' TAM collapses to the 300 million users already in formal finance.
Infrastructure Precedes Application. Developers building for Nairobi or Manila must first solve asset ingress. This makes on-ramp protocols—not DeFi or NFTs—the primary bottleneck and moat. Success looks like Valora's Celo integration or the P2P volume driving Paxos's PYUSD in LATAM.
Evidence: The World Bank estimates 1.4 billion adults remain unbanked. Meanwhile, Chainalysis 2023 data shows Central & Southern Asia and Sub-Saharan Africa have the highest grassroots crypto adoption, driven almost entirely by informal, off-exchange P2P transactions.
The Informal Sector: By The Numbers
The informal economy is the largest, most liquid, and most ignored user base in the world. Your protocol's 'global' metrics are meaningless if you can't reach it.
The Problem: Formal Finance is a Dead End
Traditional on-ramps (KYC exchanges, bank transfers) are non-starters for the 2 billion unbanked adults and the 61% global workforce in informal employment. Your DApp's UX is irrelevant if the first step requires a passport and a tax return.
- Barrier: Requires government ID and formal income proof.
- Reality: Excludes the majority of the world's economic activity.
- Result: Your 'global' TAM is a fraction of the actual market.
The Solution: Cash as the Universal Stablecoin
The dominant on-chain asset for the informal sector is not USDC, it's physical cash. Successful on-ramps must be cash-in, cash-out systems via local agents, not wire transfers.
- Model: P2P agent networks like Paxful or local MoneyGram outlets.
- Interface: USSD/SMS for feature phones, not MetaMask.
- Asset: Tokenized vouchers or stablecoins redeemable for local currency.
The Metric: Transaction Velocity, Not TVL
Forget Total Value Locked. Informal sector success is measured by small-ticket, high-frequency transactions. Think remittances, prepaid airtime, and daily wage payments.
- Key Metric: Sub-$10 transaction volume.
- Infrastructure Need: Ultra-low gas on L2s like Polygon or dedicated appchains.
- Protocols to Watch: Celo (mobile-first), Helium (decentralized telecom).
The Bridge: Social Graphs Over Financial Graphs
Trust is established through community and repeat interaction, not credit scores. On-ramps must leverage social verification and group economics.
- Mechanism: Rotating savings and credit associations (ROSCAs) digitized on-chain.
- Tooling: Social recovery wallets, group treasuries via Safe{Wallet}.
- Adoption Path: Community leaders as initial node operators and liquidity providers.
The Reality: Regulatory Arbitrage is a Feature
Informal economies operate in the interstices of formal regulation. Protocols that embrace non-custodial peer-to-peer exchange and privacy-preserving tech will win. Attempting to pre-comply with all jurisdictions is a losing strategy.
- Tech Stack: Focus on zk-proofs for selective disclosure.
- Legal Model: Protocol neutrality; liability resides with the P2P agents.
- Precedent: Bitcoin's initial adoption followed this exact path.
The Pivot: Build for Carriers, Not Consumers
Don't try to onboard billions directly. Onboard the local merchants, remittance agents, and community banks that already serve them. They are the liquidity bridges and customer service desks.
- Target User: The neighborhood airtime vendor, not the end-customer.
- Incentive: Transaction fees and network rewards (see Telegram's TON).
- Scale: One agent can serve hundreds of users overnight.
Deconstructing the Pillars: From Abstraction to Implementation
Technical abstraction fails without addressing the informal economy's unique payment rails.
Account abstraction is irrelevant without accessible fiat entry points. ERC-4337 and smart accounts like Safe solve for gas sponsorship and key management, but they assume users already possess crypto. This is a fatal abstraction leak for the 1.7 billion unbanked adults globally.
Informal sector payments are non-digital. Strategies built for credit card on-ramps like MoonPay ignore cash-based economies where mobile money (M-Pesa) and agent networks dominate. A user in Lagos cannot convert physical Naira to USDC without a localized cash-to-crypto gateway.
The critical infrastructure is off-chain. Success requires integrating with local payment service providers (PSPs) and agent aggregators, not just blockchain RPCs. Protocols like Celo design for this, but most L2s like Arbitrum and Optimism remain siloed in the digital-native layer.
Evidence: In 2023, Sub-Saharan Africa's mobile money transactions hit $1.2 trillion. A 'global' strategy that ignores this volume is a niche product.
Protocol Fitness Test: Informal Sector Readiness
Compares the on-ramp capabilities of major blockchain ecosystems for users in high-inflation, cash-based economies.
| Feature / Metric | Solana (via Helio, Sphere) | Polygon PoS (via Transak) | Base (Coinbase Onramp) | Tron |
|---|---|---|---|---|
Direct Fiat On-Ramp Countries | Philippines, Indonesia, Vietnam, Brazil | India, Nigeria, Argentina, Turkey | US, UK, EU, Canada, Singapore | None (CEX-dependent) |
Primary Payment Method | Local Bank Transfer, GCash, OVO | UPI, PIX, Bank Transfer | Debit/Credit Card, ACH, SEPA | P2P via Binance, Huobi |
On-Ramp Fee Range | 1.5% - 3.5% | 2.0% - 4.5% | 1.0% - 2.5% + spread | 0.1% - 1.0% (CEX fee) |
Settlement to On-Chain Wallet | < 2 minutes | 2 - 5 minutes | < 1 minute | 5 - 30 minutes (CEX withdrawal) |
Minimum Transaction Value | $5 | $10 | $20 | $1 (varies by CEX) |
Cash-Out (Off-Ramp) Support | ||||
USDC/USDT Native Support | ||||
Local Regulatory Licenses Held |
Case Study: Who's Getting It Right (And Why)
Protocols that succeed in frontier markets don't just translate interfaces; they redesign the entire financial interaction for cash-first, smartphone-native users.
The Problem: Fiat On-Ramps Are a UX Nightmare
Traditional KYC/AML gates and bank transfers exclude billions. The solution isn't a better KYC flow, but sidestepping it entirely.
- Key Insight: Informal economies run on cash and mobile minutes, not bank accounts.
- Key Benefit: Enables onboarding via ubiquitous telecom airtime credit or local agent networks.
- Key Benefit: Reduces user acquisition cost by ~90% versus traditional fintech.
The Solution: P2P Networks as Human Oracles
Platforms like Paxful and LocalBitcoins succeeded by turning users into the liquidity layer, not fighting local cash systems.
- Key Insight: Trust is decentralized into a reputation-based escrow system.
- Key Benefit: Supports 500+ payment methods, from gift cards to mobile money.
- Key Benefit: Creates a self-sovereign, $1B+ OTC market that bypasses centralized exchanges.
The Solution: Celo's Mobile-First Protocol Stack
Celo built a L1 blockchain optimized for low-end smartphones, with native stablecoins pegged to local fiat.
- Key Insight: A phone number is your public key; no seed phrase management.
- Key Benefit: ~$0.001 transaction fees enable micro-transactions.
- Key Benefit: Direct integration with mobile money operators like MTN and Orange for seamless off-ramps.
The Problem: Global Stablecoins Ignore Hyperinflation
A user in Argentina doesn't need USD-pegged USDC; they need a peso store of value that doesn't lose 50%+ annually.
- Key Insight: Stability is local. A 'stablecoin' must be indexed to the user's cost of living.
- Key Benefit: Protocols enabling local asset-backed stablecoins (e.g., land, commodities) capture real demand.
- Key Benefit: Creates a native DeFi loop for savings and credit, not just speculation.
The Solution: Grassroots Agent Networks (Like Kotani Pay)
Deploying a network of local agents who convert cash to crypto and provide in-person support.
- Key Insight: The last mile is physical. Trust is built face-to-face.
- Key Benefit: Onboards users with zero digital literacy requirement.
- Key Benefit: Agents become micro-entrepreneurs, creating a self-sustaining growth loop.
The Verdict: Integration, Not Colonization
Winning protocols don't build a bridge to the informal economy; they build from within it.
- Key Insight: Success metrics shift from TVL to daily active wallets and off-ramp velocity.
- Key Benefit: Creates defensible moats via local regulatory relationships and embedded distribution.
- Key Benefit: Achieves 10-100x higher user retention than speculative-first DApps.
Counter-Argument: "They'll Adapt. Just Build for the Early Adopters."
The 'early adopter' strategy fails because it ignores the fundamental behavioral and infrastructural chasm that prevents mass-market growth.
Early adopters are not a proxy for the informal sector. They possess high technical literacy, stable internet, and disposable income. The target market of 1.7 billion unbanked adults operates on cash, feature phones, and irregular connectivity. Building for one group yields zero product-market fit for the other.
Protocols like Polygon and Celo explicitly target emerging markets, but their on-ramps still require bank accounts or centralized exchanges. This creates a hard dependency on legacy finance, the very system these users lack access to. The chain is global, but the entry point is not.
The adaptation burden is asymmetric. The expectation that users will 'get a bank account first' or 'learn to use MetaMask' is a product failure. Successful adoption requires abstraction layers like social recovery wallets (Unstoppable Domains, ENS) and non-custodial fiat ramps that bypass KYC entirely.
Evidence: Kenya's M-Pesa processes ~$300B annually via basic USSD codes. No DeFi protocol approaches this volume in Africa because none have built an on-ramp as seamless as texting. The UX gap is the product.
TL;DR for Protocol Architects
Your multi-chain, institutional-grade protocol is irrelevant to the next billion users unless it connects to their existing financial reality.
The Informal Sector is Your Real TAM
Targeting only banked users in developed markets ignores the ~1.7 billion unbanked adults and the multi-trillion dollar informal economy. Your 'global' protocol is a niche product without these on-ramps.\n- Key Benefit: Access to a non-cyclical, real-world economic base.\n- Key Benefit: User growth decoupled from speculative crypto market cycles.
Cash-to-Crypto Gateways Beat Any DEX
A user with physical cash cannot interact with Uniswap or Curve. On-ramps like local agent networks, airtime top-ups, and cash deposit points are the critical Layer 0. This requires integrating with entities like M-Pesa, OTC desks, and Paxful.\n- Key Benefit: Solves the first/last mile problem for value transfer.\n- Key Benefit: Enables stablecoin utility for daily remittances and savings.
Abstraction is Non-Negotiable
Gas fees, seed phrases, and wallet downloads are fatal UX barriers. Protocols must be accessible via USSD codes, social logins, or messaging apps (Telegram, WhatsApp). See the adoption of TON and Web3-in-Telegram bots as the blueprint.\n- Key Benefit: ~100x lower user acquisition cost.\n- Key Benefit: Leverages existing 10B+ messaging app users as distribution.
Localized Stablecoins Are The Killer App
Volatile ETH or BTC is useless for buying groceries. The demand is for non-USD stablecoins pegged to local currencies (NGN, INR, PHP) with robust, compliant on/off-ramps. This is the bridge between DeFi yield and real-world spending.\n- Key Benefit: Creates closed-loop economic zones for your protocol.\n- Key Benefit: Hedges against local currency devaluation, a powerful value prop.
Regulatory Arbitrage is a Feature, Not a Bug
Informal economies often operate in regulatory gray areas. Building compliant, transparent protocols for these markets creates a moat that Big Tech and TradFi cannot cross. Partner with local fintechs, not global banks.\n- Key Benefit: First-mover advantage in unregulated greenfields.\n- Key Benefit: Builds regulatory goodwill by formalizing informal activity.
Measure Adoption in Transactions, Not TVL
Total Value Locked (TVL) is a vanity metric for capital-rich, speculation-driven markets. Real adoption is measured in small-ticket, high-frequency transactions for payments, remittances, and microloans. Optimize for throughput and micro-fees.\n- Key Benefit: Revenue streams based on utility, not speculation.\n- Key Benefit: Sustainable protocol economics driven by real usage.
Get In Touch
today.
Our experts will offer a free quote and a 30min call to discuss your project.